Hauntbound

Support

Stuck, found a bug, or have a question? We're here to help.

Contact us: email support@hauntboundgame.com or ask in our Discord. For bugs, tell us what happened and attach your log file (see "Reporting a bug" below).

Frequently asked questions

Can I play with a friend who has the game on the other store?

Yes. Steam and Epic Games Store players share the same rooms. One of you presses Invite Friends and reads out the room code; the other presses Join Code and types it in. Play Online also mixes players from both stores. Both of you need the latest version of the game.

How many players do I need?

An online match needs at least 3 players and takes up to 10. While you wait for the room to fill, or any time you like, Solo & Tutorial lets you play against bots.

I don't see "Play Online", or I can't join a room
  • Check your internet connection.
  • Start the game from Steam or the Epic Games launcher (not from a shortcut to the game folder), so it can sign you in.
  • Make sure the game is up to date: players only meet players on the same version.
  • If a room code doesn't work, ask your friend to read it again: codes never use O, 0, I, 1 or L.
Where are my saves?

Progress, outfits and settings are saved on your computer, in %APPDATA%\Hauntbound on Windows. They aren't shared between computers yet.

Controls and fullscreen

Play with keyboard and mouse or a controller. Press F11 or Alt+Enter to switch fullscreen on or off.

How do I change the language?

Open Settings from the title screen and pick English or Español.

Someone in my room is being unpleasant

Press the speaker button next to their name in the waiting room to mute them. The chat filter ("Hide rude words", in Settings) is on by default. You can always leave and join another room.

How do I change my name?

Open the Wardrobe from the title screen. New players start with their Steam or Epic name.

Reporting a bug

Tell us what you were doing when it happened and attach the game's log file. On Windows, press Win+R, paste %APPDATA%\Hauntbound\logs and press Enter: the file is called desktop.log. It contains technical information about the game, not your passwords.

System requirements

MinimumRecommended
OSWindows 10 64-bitWindows 10 or 11 64-bit
ProcessorDual-core 2.0 GHzQuad-core 2.5 GHz
Memory4 GB RAM8 GB RAM
GraphicsIntel UHD 620 or similarGeForce GTX 1050 / Radeon RX 560
Storage500 MB
NetworkBroadband internet for online play